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The Customers of Today

Information Technology has empowered the customers of today. Your customers have information about your company, products, and services at their fingertips. They compare, ask for more, and if anything goes wrong, they announce it on social media.


You need to be proactive and create journey maps of different customer personas your business deals with. Thousands of companies use NLP to design Customer Experience (CX) to meet and exceed customer expectations. If anything goes wrong, you not only have a plan to fix it but wow them back. You will Grow Your Client Base, Revenue, and Profit. 

How's Customer Experience Different from Customer Service?

A million-dollar question. Customer Experience entails the whole customer journey, and every customer interaction. Like your website, mobile app, sales journey, including customer service. 


Yes, Customer Service is essential, but it is actually reactive. You as a business respond to the customer when there is an issue, and the customer knocks to resolve it.  


Trends have changed. Modern customers may not even call and complain. Even though they may call, and you fix the issue. Still, there is no guarantee that they will continue doing business with you. And won't move to competitors and stop doing business with you.


We at NLP Limited have taken customer interaction to another level. We are helping Organizations Design and Train Teams for Unbelievable Amazing Customer Experiences. 

Customer Experience Strategies

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Customer Experience Training, Customer Service Training Dubai, UAE                                                   Customer Experience Training, Customer Service Training Doha, Qatar                                                     Customer Experience Training, Customer Service Training Mumbai, India                               Customer Experience Training, Customer Service Training Delhi, India                        Customer Experience Training, Customer Service Training Jaipur, India  

Whatever Business You are in, Your Company Exist Because of its Customers.

Imagine how many clients you have lost in the past two years? Are you aware of that number? 


How many of your customers are not coming back and you don’t even know?


Keep in mind; that it’s not that people have stopped buying; they are not buying from you.


So, why does a company lose its customers?

What Top Leaders are Saying About Our Coach - Rajiv Sharma

MARSHALL GOLDSMITH

Thinkers 50, #1 Executive Coach and Bestselling Author

Rajiv Sharma gives timeless principles that will help both individuals and organizations in their pursuit of excellence. 

You’ll discover challenging and compelling insights into the MARK Model. It's your call to action in improving your effectiveness and success in life.

BRIAN TRACY

Celebrated Motivational Speaker and Bestselling Author

Rajiv is one of the top professional trainers and speakers in the world today. He has over 30 years of experience in Sales, Corporate Strategy and Value Chain creation. 

He's thoroughly qualified and proficient to help you and your people become absolutely excellent ensuring that your organization is at the top in this very competitive market.

Trusted by Thousands of Professionals Globally.

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Customer Experience Training, Customer Service Training Lucknow, India                     Customer Experience Training, Customer Service Training Pune, India                          Customer Experience Training, Customer Service Training Chandigarh, Punjab                                Customer Experience Training, Customer Service Training Training Kenya    

Customers walk away without informing. Unless you have an excellent feedback system, in which case they may voice why they are leaving.


At NLP we have developed thousands of service agents to address the major customer service issues. They learned to engage customers, resolve issues and build loyalty with the NLP tools. 


They will learn and put in place strategies to enhance customer experience and multiply revenue


It's not just service, they will create an Amazing Customer Experience, across various Customer TouchPoints.

NLP Customer Service Strategies help Your People to:

Grow Mindset and Create Excellent Customer Experience

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Engage Customers and Build Loyalty

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Build Rapport and Receive Voice of Customer (VoC)

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Run Customer Service Campaigns

Clear Outcomes: Your Teams will

Retain over 90% of Your Customers

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Up-sell and Cross-sell Products to Increase Market Share

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Grow Business and Meet Revenue Targets

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Build Innovative Products based on VoC

Customer Experience Training, Customer Service Training Tanzania                     Customer Experience Training, Customer Service Training Customer Experience Training, Customer Service Training Nigeria      Customer Experience Training, Customer Service Training Ethiopia                      Customer Experience Training, Customer Service Training Egypt             Customer Experience Training, Customer Service Training Uganda

Learn from The Global Guru, ranked in Neuro Linguistic Programming.

The program design and delivery are managed by NLP Global Guru Rajiv Sharma. He has worked with customer engagement teams worldwide and has helped them multiply their revenues.

Customer service is the best strategy to multiply your customer base.Prepare your customer service team for a new mindset, positive attitude, customer care and top-notch issue resolution practices.

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‘Best Customer Experience Training’, ‘Best Customer Service Training’ ‘Best Customer Experience Program’, ‘Best Customer Service Program’ ‘Top Customer Experience Training’, ‘Top Customer Service Training’

Your customer service teams will become more focused in what they do and believe in the product and service. They will act with more confidence in dealing with external and internal customers.

Your people will learn to build an instant rapport, listen actively, nurture relationships, and much more.

Your teams will get inspired to achieve Business Objectives with NLP Tools for:

Building Great Relationship

Planning Customer Interactions

Probing Skills 

Creating Service Mindset 

Influencing Skills 

Gaining Commitment 

‘Top Customer Experience Program’, ‘Top Customer Service Program’ ‘Top Customer Experience Course’, ‘Top Customer Service Course’ ‘Best Customer Experience Course’, ‘Best Customer Service Course’

Write to

with your specific requirements,

our team will get back to you.

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What NLP Students speak?

Write to Rajiv@NLPNigeria.com for details

 You will get reply within 24 hours. We don’t conduct off-the-shelf courses.

You will get a highly tailored proposal within a week after thorough research and competitive analysis 

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